Reference Data Specialist
On-site · Bengaluru, Karnataka, India
Job Summary
Set up and maintain client records and reference data across functional applications, global systems, and mainframes. Manage incoming requests from CSOs, the Implementation team, and internal departments while investigating exceptions and resolving queries within established controls and SLAs. Contribute to BAU workflow, production back-up tasks, and project/process improvements; escalate non-routine risks or control concerns to supervisors. Requires strong MS Office (Excel) skills and the ability to work the WHEM evening shift in a global, multi-time-zone environment.
Required Qualifications
- Graduate with experience in a bank operations environment
- Strong English written and verbal communication and interpersonal skills, including with senior stakeholders
- Demonstrated analytical ability, attention to detail, organization, and deadline discipline with a control-focused mindset
- Proficiency with MS Office, especially MS Excel, and willingness to work WHEM shift (7:30 PM to 4:30 AM) within a global, multi-time-zone team
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