Recruitment Operations Executive
Remote
RemoteFull TimeStartup
Full TimeStartup
Job Summary
Manage client job postings and process payments for gig workers accurately. Serve as the bridge between clients and the workforce by handling after-sales queries, troubleshooting issues, and responding promptly to inquiries. Multitask across client needs and worker support to maintain a fast response rate and seamless workflow while ensuring clear communication. Work from anywhere on a 44-hour week with rotating shifts, including one weekend day. Prioritize challenges with a solutions-oriented mindset to deliver an outstanding experience for clients and the gig workforce.
Required Qualifications
- Willingness to work on a rotating shift basis, including one weekend day
- Prior experience in job boards or the staffing and recruitment industry
- Excellent communication skills, excelling in both written and online interactions
- Ability to proactively and independently manage customer and logistical challenges
- Strong skills in prioritising, multitasking, and following up with meticulous attention to detail
- Comfortable using Google Suite applications to streamline daily tasks
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
Desired Qualifications
- Passion for delivering exceptional customer service
- Approach new challenges with a solutions-oriented mindset and a can-do attitude
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