Recovery Support Volunteer - With Duty Support
On-siteWeymouth, England, United Kingdom
Job Summary
Support people engaged in recovery by facilitating structured and unstructured group work programmes, both virtually and face to face. Conduct welfare and check-in phone calls, act as a first point of contact for referrals, and deliver Brief Interventions focused on harm reduction. Document sessions in Halo and report risks to Duty staff, potentially offering 1-1 support to individuals from assessment through ongoing recovery. Maintain professional boundaries, adhere to policies, and complete relevant training while working as part of a team. Offer around 8 hours per week in a front-line, client-facing role within Waythrough's drug and alcohol services.
Required Qualifications
- Good IT skills
- Good written communication skills
- Non-judgmental towards people facing challenges in their lives, including around drug and/or alcohol use and/or mental health
- Confident to contact people by email / phone
- Good time keeping
- Able to work as part of a team, on own initiative and to instruction
- An understanding of Waythrough
- A genuine interest in being part of the mission and vision of Waythrough
- Ability to maintain professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training
- Willingness to learn
- Team player
Desired Qualifications
- Ability to put other people at ease
- Ability to offer 1-1 support to individuals and hold a small caseload; from point of assessment through to ongoing recovery support – once confident and competent to do so, and alongside the support and guidance of your supervisor
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