Recovery Support Specialist
On-siteSanta Ana, California, United States
Job Summary
Provide supervision to patients in a safe, therapeutic setting while ensuring execution of program policies and staff safety measures. Conduct patient checks, counts, and routine facility searches; document relevant behaviors and urine testing in electronic healthcare records. Facilitate transportation to off-site appointments and maintain accurate logs across clinical, medical, and administrative departments. Enforce appropriate boundaries, promote the Phoenix House mission, and assume lead duties for assigned shifts. Maintain a valid driver's license and attend all required training and staff meetings.
Required Qualifications
- High school diploma or its equivalent
- Registered as an Alcohol and Drug (AOD) Counselor recognized by The Department of Health Care Services (DHCS)
- Certified as an Alcohol and Drug (AOD) Counselor recognized by The Department of Health Care Services (DHCS)
- Valid California Drivers' License
- Proof of automobile insurance
- Safe driving record based on Phoenix House policy
- Proficiency in MS Office systems
- Ability to utilize an electronic healthcare record
- Ability to establish and maintain effective working relationships with others
- Communicate effectively with others both orally and in writing
- Ability to work effectively in a fast-paced changing environment
- Ability to establish and consistently enforce appropriate boundaries with patients
- Ability to model positive behavior and demeanor
- Understanding of addiction, co-occurring models, and treatment modalities
- Understanding of patient development and family systems
- Excellent time management and organizational skills
- Ability to be flexible
- Problem solver
- Self-directed
- Customer service-oriented
- Collaborative
- Skills and ability to engage and develop a rapport with patients and families of various backgrounds
- Bilingual in Spanish
Desired Qualifications
- Six months prior experience in a related field
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