Recovery Specialist-Healthcare
$17,000–$20,000 year
Hybrid · Glendale, Arizona, United States
Job Summary
As a Recovery Specialist, you will focus on compassionate customer service while engaging in outbound and inbound calls to assist customers in resolving outstanding balances. Your responsibilities include employing skip tracing techniques, managing correspondence with insurance companies, and ensuring effective communication. You will need exceptional customer service skills, negotiation abilities, and the capability to juggle multiple tasks while adhering to compliance regulations like HIPAA, FCRA, and FDCPA.
Required Qualifications
- High school diploma or GED equivalent
- Customer service skills
- Negotiation skills
- Basic Microsoft Office skills
- Ability to multitask
Desired Qualifications
- Clear Communication
- Patience and Empathy
- Problem-Solving
- Adaptability
- Product and Process Knowledge
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