Records Specialist
On-siteWaco, Texas, United States or Harlingen, Texas, United States
Waco, Texas, United States or Harlingen, Texas, United StatesOn-siteFull TimeEDUCATIONLarge
Full TimeLargeEDUCATION
Job Summary
Verify document authenticity and maintain accurate academic records for admissions and enrollment processes according to state and federal guidelines. Resolve routine discrepancies in student files and provide guidance on residency reclassification requirements while collaborating with departments statewide. Manage transcript printing, Continuing Education registration, and Degree Verify requests using various online applications. Demonstrate core values of excellence, accountability, service, and integrity with internal and external stakeholders.
Required Qualifications
- 1-3 years of experience in student records management, higher education, or a related field
- Associate's Degree, Bachelor's Preferred
- Exceptional experience may be considered in lieu of educational requirements
- Proficiency in maintaining and organizing student records
- Ability to verify document authenticity according to guidelines
- Skill in identifying and resolving discrepancies in student records
- Ability to collaborate effectively with departments to ensure compliance
- Proficiency in using online applications for record-keeping
- Knowledge and expertise in areas such as transcript printing and enrollment verification
- Understanding of residency requirements and ability to provide guidance
- Demonstrate TSTC Core values of Excellence, Accountability, Service and Integrity with internal and external stakeholders, customers, students and members of the community
- Provide specialized support for student records, serving as a subject matter expert in areas such as transcript printing, Continuing Education registration, Dual Enrollment, Enrollment Verifications, and Degree Verify requests
- Apply specialized knowledge to verify the authenticity of documents according to state and federal guidelines
- May be required to take National Student Clearinghouse Training or Texas Higher Education Coordinating Board Reporting training due to responsibilities
Desired Qualifications
- Bachelor's Preferred
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