Records Coordinator
On-site · Waterloo, Ontario, Canada
Job Summary
The Records Coordinator will manage the end-to-end student records lifecycle within the University of Waterloo’s Registrar Office, including maintenance of undergraduate records, registration activities (add/drop, block enrolment, service indicators), and academic progression from application to graduation. The role involves coding transfer credits and honours/awards, handling petitions and convocation data, preparing diploma packages, and communicating policies to students, staff, and faculty. The incumbent will use the Student Information System (PeopleSoft) and the Document Management System (DMS), perform standard data queries, ensure data accuracy, and support both customer service and records governance. Requires strong data-entry accuracy, discretion with confidential information, and proficiency with Microsoft Office applications; knowledge of PeopleSoft and DMS is an asset; teamwork and the ability to manage multiple priorities are essential.
Required Qualifications
- College diploma and/or Undergraduate degree and/or equivalent work experience
- Experience with Microsoft Word
- Experience with Microsoft Excel
- Experience with Microsoft PowerPoint
- Experience with Microsoft Access is an asset
- Experience using online Student Information Systems and DMS is an asset
- Excellent data entry skills and proven aptitude for attention to detail and accuracy
- Excellent human relations / interpersonal, organizational, problem solving and communication (oral and written) skills
- Demonstrated ability to maintain multiple tasks involving shifting deadlines and priorities
- Demonstrated ability to work independently and as a team member in a busy deadline oriented and varied environment with changing priorities
- Knowledge of University policies and procedures relating to student records preferred
- Equity, diversity, inclusion values and compliance with accessibility measures
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