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Accor PacificPosted 1 month ago

Réceptionniste tournant (H/F)

$25,604,800–$26,624,000 year

On-siteSaint-Germain-en-Laye, Île-de-France, France

Part TimeEnterpriseHospitality

Job Summary

Conduct physical and telephone guest reception, manage check-ins/check-outs, and handle reservations and cashings. Process guest requests before, during, and after stays while coordinating with hotel services and maintaining quality standards. Prepare and serve breakfast based on demand, manage the bar and snack service including sales, cashing, and inventory, and perform daily closings and administrative tasks. Handle unexpected situations professionally in a rotating schedule covering morning, evening, and occasional night shifts.

Required Qualifications

  • Première expérience en réception hôtelière appréciée
  • Sens de l'accueil et excellent relationnel
  • Dynamisme, autonomie et esprit d'équipe
  • Polyvalence et capacité d'adaptation
  • Bonne présentation et sens du service client
  • Maîtrise du français indispensable
  • Poste tournant impliquant des horaires du matin, du soir et ponctuellement de nuit

Desired Qualifications

  • Anglais professionnel souhaité
  • La connaissance d'un logiciel hôtelier Opera Cloud est un plus

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