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Relais ChâteauxPosted 1 week ago

Réceptionniste Spa H/F - Cheneaudière Hôtel Spa 5* -

On-siteColroy-la-Roche, Grand Est, Republic of France

Full TimeEnterpriseHospitality

Job Summary

Manage the spa reception desk by handling client check-ins, optimizing treatment schedules, and taking reservations via Spa Booker or Infor software. Promote cosmetic products and other boutique items to drive revenue while ensuring client satisfaction throughout the day. Operate the spa facility by managing opening and closing procedures, installing clients in private areas like the Flotarium, and performing occasional tasks such as bar service or linen management. Respond to incoming calls and emails while maintaining a professional demeanor under pressure. This full-time role requires fluent French and English, with a third language appreciated. The position involves a 39-hour weekly schedule with electronic time tracking. We offer a competitive salary, housing assistance, and a comprehensive benefits package including health insurance, year-end bonuses, and hotel perks.

Required Qualifications

  • French language
  • English language
  • Spa Booker/Infor software
  • Excellent oral expression
  • Written communication skills
  • Stress management
  • Team spirit
  • Administrative rigor
  • Reactivity
  • Impeccable presentation
  • Knowledge of luxury codes
  • 39 hours/week work schedule
  • On-site accommodation availability

Desired Qualifications

  • Additional language beyond French and English
  • Spa maintenance experience
  • Bar service experience
  • Linen management experience

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