Receptionniste nuit(H/F)
On-siteRoissy-en-France, Île-de-France, France
Roissy-en-France, Île-de-France, FranceOn-siteFull TimeMid LevelHospitalityEnterprise
Full TimeMid LevelEnterpriseHospitality
Job Summary
Conduct personalized night-time client arrivals and departures, manage phone calls and reservation planning, and oversee hotel check-in/check-out procedures. Handle cash control, daily closing, and document reconciliation while verifying room status and security rounds. Anticipate client needs, resolve objections, and apply hotel pricing policies to drive sales and loyalty. Execute safety checks, maintain work area cleanliness, and ensure compliance with environmental charters. Collaborate with day and evening teams during shift handovers and contribute to service objectives.
Required Qualifications
- Excellentes aptitudes à communiquer, à l'oral comme à l'écrit
- Fournir en permanence un service attentionné, vigilant et sincère envers le client
- Respecter les procédures et les techniques d'un service
- Faire preuve de prise d'initiative et de polyvalence
- Etre force de proposition
- Etre loyal et impliqué
- Etre Attentif et bienveillant
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