Receptionist
$41,600–$41,600 year
On-siteTempe, Arizona, United States
Job Summary
Manage the front desk and switchboard, answering phones, greeting visitors, and operating the automated call distribution system. Screen and register all guests by determining visit purpose, notifying personnel, and facilitating badge handoff while maintaining strict security protocols. Utilize the Recovery Management System to verify accounts and transfer calls, process incoming deliveries and bankruptcy documents, and manage the parking pass lifecycle. Serve as the point of contact for the building property manager regarding work orders. Complete a 40-hour flexible workweek as part of this full-time role at Zwicker & Associates, P.C.
Required Qualifications
- One year of minimum experience in a similar receptionist, call center, or front desk role
- Demonstrated ability to manage calls with clear, concise, and professional communication
- Adheres to established building security protocols for both visitors and employees
- Effectively engages with office staff, clients, and visitors both in person and over the phone
- Reliable and punctual with a strong sense of responsibility
- Ability to maintain a professional appearance consistent with the Firm's dress code and professional demeanor at all times
- Proficient in Microsoft Word and Excel; comfortable navigating computer systems
- Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
- Be able to operate a computer, phone, or equivalent device
- Be able to complete a minimum of a 40-hour flexible workweek schedule
- Be able to read and comprehend position-specific documents and correspondence
- Be able to lift five pounds or greater
- Be able to sit 90% of the workday at times
- Be able to bend at the waist and be mobile when needed
- Be able to concentrate and use critical thinking
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