Receptionist

Greet members, guests, and visitors professionally while scanning them into Book4Time and managing spa appointments, PT, and class bookings. Process payment transactions according to company standards, meet sales goals for treatments and retail, and manage member account debits. Escort clients through the facility, handle incoming calls and emails, and assist with Wi-Fi logins and lost property protocols. Maintain a clean workstation and reception area, restock retail items, and manage laundry and dry cleaning. Address member requests and complaints by passing them to managers and printing account statements to resolve balance inquiries. Communicate effectively across departments, attend training sessions, and adhere to health and safety policies.