Receptionist turnante - UNA Hotels Vittoria Firenze
On-site · Florence, Tuscany, Italy
Job Summary
The Receptionist Turnante will manage check-in, live-in, and check-out procedures aligned with group standards while ensuring a high-quality guest experience. Responsibilities include responding promptly to guest requests, assessing customer satisfaction, performing additional administrative tasks, and promoting hotel services through upselling and cross-selling. A full-time position with 40 hours a week, the role requires experience in a similar role and fluency in English and preferably a second language.
Required Qualifications
- Previous experience in a similar role
- Fluent in English
- Ability to work in a team
- Good knowledge of computer applications
Desired Qualifications
- Fluency in English and a second language
- Teamwork skills
- Stress management skills
- Good knowledge of computer applications
Additional Requirements
- Open to candidates of any gender identity or expression, sexual orientation, origin, age, or disability status
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