Receptionist

Screen phone calls, redirect calls, and direct complaints to proper channels while performing front-desk reception duties for visitors and telephone callers. Monitor residents and visitors in the lobby area, restrict inappropriate entry or exit, and participate in security and emergency measures. Handle filing, copying, and other administrative functions, including conducting community tours and providing information. Complete special assignments as required. This role supports Villas of Holly Brook and Reflections Memory Care, a leading operator of assisted living and memory care communities in Illinois, Indiana, and Florida, serving over 1,400 seniors across 25 locations.