Receptionist

Greet guests, assign rooms, take payments, and handle general administrative duties while ensuring all enquiries and complaints are resolved in a friendly, professional manner. Maintain guest satisfaction throughout their stay by managing the first impression upon arrival. This role requires passion for customer service, experience in customer-facing environments, and strong conflict resolution skills. Based at Belton Woods Hotel, Spa & Golf Resort in Grantham, the position offers free health club membership, parking, and discounts across The QHotels Collection.