Receptionist / Switchboard Operator
On-site · Jakarta, Jakarta, Indonesia
Job Summary
Receptionist / Switchboard Operator at NTT DATA responsible for delivering friendly, efficient customer service and creating a welcoming atmosphere for employees and guests. Key duties include managing the reception area, greeting visitors, answering and routing incoming calls, handling emergency calls, performing administrative tasks (typing, data entry, updating systems), sorting mail/packages, coordinating public meeting rooms, ensuring messages reach the right person, maintaining appointment diaries, addressing queries about products/services, and supporting related office tasks. Requires proactive, customer-focused demeanor, strong interpersonal and communication skills, excellent telephone etiquette, organizational ability, multitasking, calm under pressure, and professionalism. On-site role based in Jakarta, Indonesia.
Required Qualifications
- Academic qualifications: Relevant secondary qualification or equivalent
- Relevant demonstrated working experience in a similar position
- Relevant demonstrated working experience in a related environment
- Relevant demonstrated experience handling a multi-line switchboard
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