Receptionist/Switchboard Operator
On-siteWest Palm Beach, Florida, United States
West Palm Beach, Florida, United StatesOn-siteFull TimeHigh School Or Equivalent
Full TimeHigh School Or Equivalent
Job Summary
Answer inbound sales and service calls, operate the busy switchboard, and communicate efficiently with customers and internal teams. Greet clients upon arrival and exit while collecting payments for service and parts. Maintain a professional appearance and demeanor at all times while building relationships across dealership departments. Prior experience in telemarketing, hospitality, or automotive dealerships is preferred. This full-time role supports our elite clientele within a family-owned dealership culture focused on local community engagement.
Required Qualifications
- High school diploma or GED
- Prior experience in telemarketing and/or hospitality
- Exceptional telephone skills, with a high level of comfort, and a professional voice and manner
- Computer proficiency, particularly in MS Office Suite (Word and Excel)
- Ability to learn new software programs
- Professional business appearance and demeanor
- Flexibility with regard to scheduling
Desired Qualifications
- Automotive Dealership Prior experience with an automotive dealership a plus
- Public relations experience, a plus
- Cold call experience, a plus
- Experience using a customer relationship management (CRM) tool, a plus
- Experience running a business switchboard, a plus
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