Receptionist
$2,652,000–$2,652,000 year
On-siteSuffolk, Virginia, United States
Suffolk, Virginia, United StatesOn-siteFull Time$2,652,000–$2,652,000 year
Full Time
Job Summary
Take reservations, handle guest enquiries, and manage check-ins and check-outs while processing payments and maintaining confidentiality. Answer calls and emails to ensure high customer service, and upsell services like room upgrades and dining. Collaborate with housekeeping and maintenance to prepare rooms and resolve guest issues promptly. This role supports the smooth operation of a busy 100-room hotel at the Dragonfly Hotel in Bury St Edmunds.
Required Qualifications
- previous experience of working within a hotel reception
- knowledge of hotel reservations systems
- good natural sales ability
- approachable manner
- knowledge of the MS Office suite
Desired Qualifications
- positive and calm outlook
- friendly approach
- communicates effectively both verbally and in writing
- great attention to detail
- desire to provide exceptional customer service
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.