Receptionist - State Farm Agent Team Member
$40,000–$50,000 year
On-siteFrederick, Maryland, United States
Job Summary
Greet customers warmly in person and over the phone, directing them to appropriate team members. Manage appointment scheduling and office communications while assisting with incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options, and provide excellent customer service with follow-ups. Support the team with various administrative tasks and projects. This role requires previous experience in a receptionist or customer service role, strong communication skills, and comfort with sales conversations. Competitive salary, paid time off, and training opportunities are available.
Required Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
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