Receptionist
$45,760–$45,760 year
On-siteNew York, United States
Job Summary
Provide a gracious arrival experience for all colleagues and guests, ensuring they feel welcome and their needs are met in a fun, friendly, and professional manner. Deliver world-class experiences that leave a lasting positive first impression while catering to visitor needs through personalized encounters and proactive assistance. Support visitor registration, meeting room bookings, and special requests using technology to ensure a seamless experience. Maintain a safe and clean reception area by complying with procedures and rules, while capturing individual preferences for future visits. Develop relationships with colleagues and proactively communicate with the Workplace Experience team to ensure a unified service approach.
Required Qualifications
- High School Diploma (or equivalent)
- 2-3 years of customer service experience in reception/hospitality/retail
- Proven track record of providing stellar support to customers
- Great telephone skills and verbal communication
- Proven ability to function successfully within a strong team environment
- Strong computer proficiency skills (Word, Excel, PowerPoint)
- Good interpersonal skills
- Can effectively communicate and relate to all levels within and outside the organization
- Creates and builds positive and productive relationships
- Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.
- Ability to walk, bend, kneel, stand and/or sit for an extended period of time
- Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc)
- Ability to lift or move 40 lbs. or greater frequently
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