Receptionist
$47,507–$50,003 year
On-siteBoston, Massachusetts, United States
Job Summary
Greet visitors, manage incoming calls, and provide a 5-star customer service experience while handling visitor registration, temporary badges, and NDA compliance. Route calls efficiently, assist employees with inquiries, and support mail/shipping operations including receiving, sorting, and notifying staff of deliveries. Assist with meeting room scheduling, event setups, and basic administrative tasks while maintaining reception, pantry, and conference room cleanliness. Monitor and replenish office supplies as needed. Perform duties requiring the ability to lift up to 60 lbs and walk, bend, or kneel for extended periods. Full-time or part-time roles with a minimum of 80 hours PTO per calendar year.
Required Qualifications
- 1–3 years of experience in receptionist, concierge, administrative, or customer service roles
- Strong communication and customer service skills
- Professional attitude
- Professional appearance
- Ability to multi-task
- Ability to stay organized
- Ability to manage time effectively
- Comfortable using MS Office
- Comfortable using phone systems
- Comfortable using basic office equipment
- High level of integrity
- Attention to detail
- Ability to maintain confidentiality
- Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs
- Ability to walk, bend, kneel, stand, and/or sit for an extended period of time
- Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)
- Ability to lift or move 40 lbs. or greater frequently
- None or Negligible travel
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