Receptionist

Receive and follow reception schedule and instructions from your supervisor while operating the paging and telephone systems to direct callers and locate personnel. Greet visitors, ensure they sign in, and provide directions or refuse admission as directed. Maintain resident files, distribute mail, operate office machines, and assist with administrative duties including typing, filing, and billing functions. Assess inquiries and respond immediately to referrers, faxes, and walk-ins to facilitate admission decisions and coordinate tours with the interdisciplinary team. Meet with families on admission days, complete paperwork, and gather customer data to enhance placement within the network. Admit, transfer, and discharge residents in accordance with established policies while maintaining accurate census records and reporting statistics to corporate office.