Receptionist
On-siteNewbury, England, United Kingdom
Newbury, England, United KingdomOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Welcome guests to The Retreat, Elcot Park and ensure they leave with a lasting impression by managing front office operations and delivering high standards of customer service. Provide a warm, friendly welcome and handle inquiries with immaculate grooming and excellent communication skills. Work independently with minimal supervision in a fast-paced environment while maintaining attention to detail. Join the Front Office team to assist with dining experiences and overnight stays, supporting the hotel's transformed amenities including bespoke bedrooms and new restaurant concepts.
Required Qualifications
- Be charming, passionate and enthusiastic, taking pride in what you do.
- Be passionate about offering standards of excellence to our guests and have the finest attention to detail.
- Have bags of energy and most importantly the ability to deliver the highest possible standards of customer service.
- Have a natural ability for delivering a warm and friendly welcome.
- Be a friendly people person and possess excellent communication skills.
- Be happy to work alone with minimal supervision, as well as part of a team.
- Have the desire to work in a fast paced and energetic workplace.
- Be looking for career progression through our training and support.
- Be immaculately groomed to give the best possible first impression of The Retreat
- Have at least 1 years' experience in a premium hotel or restaurant environment.
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