RECEPTIONIST

Greet visitors, conduct tours, and answer telephone calls while forwarding messages to appropriate personnel. Maintain resident sign-in/out records and complete direct inquiry sheets for prospects. Monitor resident activity and community guest access to ensure safety and policy compliance. Keep the lobby, reception, and entry areas clean and orderly. Perform light office work, manage maintenance and dietary request lists, and secure business office equipment. Notify staff of unsafe situations and alert the Administrator of resident emergencies or hospital transports. Maintain continuous front desk coverage and perform other assigned tasks.