Receptionist-Scheduling Clerk
$31,200–$35,360 year
On-siteOrlando, Florida, United States
Job Summary
Answer telephones, greet customers, and direct inquiries to appropriate personnel while managing incoming and outgoing mail. Operate office equipment, sort correspondence, and monitor office supply levels. Create, maintain, and enter customer data into databases, prepare customer folders, and record satisfaction surveys. Coordinate communication between teams and ensure all documentation remains updated. Maintain a clean, neat, and safe work environment using Microsoft Office products. Requires two years of receptionist or administrative assistant experience and strong communication skills in a fast-paced setting.
Required Qualifications
- 2 years of experience as a receptionist and/or administrative assistant
- High School Diploma or GED
- Must have working knowledge of a Scheduling Coordinator and how it relates to the overall business and its objectives
- Must promote and maintain a clean, neat, and safe work environment
- Intermediate level of Microsoft Office applications
Desired Qualifications
- Strong written and verbal communication skills
- Ability to work in a fast-paced and changing environment
- Strong organizational, planning and prioritization skills
- Ability to monitor/assess one's own performance to make improvements and take corrective action
- Ability to effectively present information and respond to questions from customers and the general public
- Actively looking for ways to help people
- Using web applications to manage large amounts of information, including inputting data and retrieving specific records
- Using Microsoft Word to type text, insert pictures, format, edit, print, save, and retrieve word processing documents
- Using Microsoft Excel to input data, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Good people skills with the ability to communicate well with others
- Highly motivated self-starter with the ability to multi-task and meet deadlines
- Strong organizational skills and attention to detail
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