Receptionist

Receptionist at Scape Guildford handling front-of-house duties for residents and guests: greeting visitors in person or by phone, managing post and parcels, keeping the booking system updated, maintaining a tidy lobby, enforcing health and safety policies, logging maintenance requests and coordinating with the maintenance team, responding to enquiries, distributing notices, and handling complaints with professionalism. Requires excellent customer service, a professional phone and email manner, strong organisational skills, proficiency with Microsoft Office, and flexibility to work across shift patterns (7am–8pm) across multiple sites as needed. The role emphasizes teamwork, reliability, and opportunity for career progression within Scape’s student accommodation environment.