Receptionist
$48,880–$48,880 year
On-siteNewport Beach, California, United States
Newport Beach, California, United StatesOn-siteFull Time$48,880–$48,880 yearMid LevelHigh School Or EquivalentPrintingEnterprise
Full TimeMid LevelHigh School Or EquivalentEnterprisePrinting
Job Summary
Lead reception and concierge services by welcoming guests, managing lobby traffic, and escorting visitors to meeting rooms. Handle client escalations, answer phones, and coordinate reservations, transportation, and event logistics using Condeco and Outlook. Produce required reports, oversee quality assurance, and liaise with departments to ensure seamless guest journeys. Occasionally support client functions into the evening while adhering to company and site policies. Requires a high school diploma, three years of concierge experience, and strong Microsoft Office skills. Shift is Monday to Friday, 8:00am to 5:00pm.
Required Qualifications
- High school diploma or equivalent
- Minimum 3 years' Concierge and/or reception experience in a customer service environment
- 1 year or more experience working on a reception desk for a blue-chip company within a busy office environment
- Intermediate Microsoft Office Word and Excel skills
- Basic Microsoft PowerPoint skills
- Prior experience working with vendors
- Outstanding guest services skills
- Excellent and sophisticated communication skills, both verbal & written
- Good time management skills
- Good knowledge and understanding of a Cisco telephone system
- Must possess professional presentation/appearance
- Great interpersonal skills and an outgoing personality
- Excellent command of the English language, both in verbal and written communication
- Operational experience working at prestigious events
- Attention to detail with good organizational skills
- Must possess passion to achieve excellent guest service consistently
- Demonstrates the ability to lead others effectively
- Ability to work under pressure, plan ahead and anticipate problems
- Ability to meet all required deadlines
- A welcoming positive manner and an understanding of what good customer service looks like
- Acts with integrity at all times and embraces the company philosophy
- Ability to understand the needs of the client and provide customer service and superior client service
- Ability to create and maintain strong relationships and channels of communication with key interfaces and the business
- Ability to multitask, prioritize workload and provide administrative support
- Ability to handle sensitive and/or confidential documents and information
- Able to make independent decisions that conform to business needs and policy
- Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory or managerial level
- Must work well in a team environment
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Ability to work in a fast-paced environment
- Must be self-motivated with positive can-do attitude
- Must be able to lift 50 lbs
- Must be available for weekend shifts
- Valid driver's license
- Must be able to effectively lead and coach others
- Strong attention to detail
- Helping customers gives you energy
- Get charged up by interacting with others
- Must be available for weekend shifts
- You believe that food is central to our lives
- Passionate about excellence
- If you have a smile to share, we'd love to have you
- We want amazing humans
Desired Qualifications
- Minimum 3 years' Concierge and/or reception experience in a customer service environment, legal or financial services industries preferred
- 1 year or more experience working on a reception desk for a blue-chip company within a busy office environment
- Intermediate Microsoft Office Word and Excel skills
- Basic Microsoft PowerPoint skills
- Prior experience working with vendors preferred
- Outstanding guest services skills
- Excellent and sophisticated communication skills, both verbal & written
- Good time management skills
- Good knowledge and understanding of a Cisco telephone system
- Must possess professional presentation/appearance
- Great interpersonal skills and an outgoing personality
- Excellent command of the English language, both in verbal and written communication
- Operational experience working at prestigious events preferred
- Attention to detail with good organizational skills
- Must possess passion to achieve excellent guest service consistently
- Demonstrates the ability to lead others effectively
- Ability to work under pressure, plan ahead and anticipate problems
- Ability to meet all required deadlines
- A welcoming positive manner and an understanding of what good customer service looks like
- Acts with integrity at all times and embraces the company philosophy
- Ability to understand the needs of the client and provide customer service and superior client service
- Ability to create and maintain strong relationships and channels of communication with key interfaces and the business
- Ability to multitask, prioritize workload and provide administrative support
- Ability to handle sensitive and/or confidential documents and information
- Able to make independent decisions that conform to business needs and policy
- Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory or managerial level
- Must work well in a team environment
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Ability to work in a fast-paced environment
- Must be self-motivated with positive can-do attitude
- Must be able to lift 50 lbs
- Must be available for weekend shifts
- Valid driver's license
- Must be able to effectively lead and coach others
- Strong attention to detail
- Helping customers gives you energy
- Get charged up by interacting with others
- Must be available for weekend shifts
- You believe that food is central to our lives
- Passionate about excellence
- If you have a smile to share, we'd love to have you
- We want amazing humans
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