Receptionist

Greet family and visitors, answer general inquiries, and direct callers to appropriate parties while maintaining confidentiality of resident and staff information. Operate office equipment including fax machines, scanners, and copiers to manage spreadsheets, word processing, and database applications. Answer telephones using approved greetings to take messages or transfer calls, and distribute incoming mail while preparing outgoing materials for pickup. Organize maintenance work orders from residents and staff, perform administrative support such as proofreading documents, and respond to Personal Emergency Response System pages by assessing situations and contacting 911 when necessary. Schedule space for special programs and meetings, attend training opportunities, and follow established Presbyterian Villages safety and federal regulations.