Receptionist (Peds)
On-siteFayetteville, Arkansas, United States
Job Summary
Greet and assist patients and families while checking them in and out, verifying demographic information, insurance eligibility, and Medicaid PCP assignments. Maintain accurate patient records by ensuring insurance cards and PHI forms are completed, then schedule, reschedule, or cancel appointments per clinic guidelines. Collect co-pays, deductibles, and outstanding balances at the time of service, and answer incoming calls to relay messages to staff. Perform other duties as assigned, including occasional travel between Fayetteville and Pinnacle Hills locations. Work Monday through Friday in a fast-paced pediatric environment.
Required Qualifications
- High school diploma or GED
- Must be available to work Monday through Friday
Desired Qualifications
- Previous medical receptionist, clerical, or customer service experience
- Outstanding customer service and communication skills
- Positive attitude and genuine desire to help others
- Ability to multitask and remain organized in a fast-paced environment
- Strong attention to detail and accuracy
- Dependable with excellent attendance and punctuality
- Comfortable learning new technology and working within electronic medical records
- Team player who is willing to jump in wherever needed
- Ability to remain calm and professional during busy or stressful situations
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