Receptionist (Peds)
On-siteFayetteville, Arkansas, United States
Job Summary
Greet and assist patients and families with a friendly, professional attitude while checking them in and out. Verify demographic information, insurance eligibility, and Medicaid PCP assignments before appointments. Maintain accurate patient records by ensuring current insurance cards are on file and completing annual registration and Protected Health Information forms. Schedule, reschedule, and cancel appointments following clinic guidelines and collect co-pays, deductibles, and outstanding balances at the time of service. Answer and direct incoming phone calls and relay messages to the appropriate staff. Perform other duties as assigned to support the team. Occasional travel between Fayetteville and Pinnacle Hills locations may be needed.
Required Qualifications
- High school diploma or GED
- Must be available to work Monday through Friday
Desired Qualifications
- Previous medical receptionist, clerical, or customer service experience
- Outstanding customer service and communication skills
- Positive attitude and genuine desire to help others
- Ability to multitask and remain organized in a fast-paced environment
- Strong attention to detail and accuracy
- Dependable with excellent attendance and punctuality
- Comfortable learning new technology and working within electronic medical records
- Team player who is willing to jump in wherever needed
- Ability to remain calm and professional during busy or stressful situations
- Occasional travel between our Fayetteville and Pinnacle Hills (Rogers) clinic locations
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