Receptionist / Part-time
On-siteLos Alamos, New Mexico, United States
Job Summary
Greet and orient new residents to facility services, including telephone, dietary preferences, and activities. Resolve customer requests, complaints, and inquiries while serving as a liaison between residents and departments. Coordinate discharge planning, arrange annual consults, and update resident directories. Manage clerical tasks such as mail delivery, appointment scheduling, and document filing. Answer telephone calls, direct callers, take messages, and handle routine correspondence. Assist with regulatory compliance by participating in survey processes and correcting deficiencies. Process payments for services rendered, manage petty cash, and distribute receipts. Alert agencies during emergencies and announce notifications over the public address system.
Required Qualifications
- High school Diploma
- Proficiency with Microsoft office: Word, Excel and Outlook
- Effective communication skills to maintain positive relationship with residents, families, staff, physicians, consultants, providers, and governmental agencies, their representatives and the community
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