Receptionist Part-Time
On-siteThree Rivers, Texas, United States
Three Rivers, Texas, United StatesOn-sitePart TimeMedium
Part TimeMedium
Job Summary
Answer telephones professionally and greet client families to ensure their comfort as the first point of contact. Maintain the reception area, conference rooms, viewing rooms, chapel, and restrooms to keep the funeral home family-ready. Assist with administrative tasks including filing death certificates, insurance documents, and creating memorial books, folders, and tribute videos. Schedule support staff for services and coordinate equipment setup for visitations and funerals. Provide administrative support to funeral directors and managers while remaining current with company technology.
Required Qualifications
- Demonstrate trust, compassion, and empathy in performing all aspects of position
- Maintain a positive work atmosphere by behaving and communicating in a manner so that you get along with families, co-workers and management
- Answer telephones in a professional manner
- greet families and ensure their comfort
- Maintains cleanliness of the reception area, conference rooms, viewing rooms, chapel, restrooms, and administrative areas within the funeral home
- Be a conduit of information in and out of the funeral home
- Ensure appropriate office supplies are on hand
- Assist in the administrative side of completing, checking for accuracy and filing of the necessary forms and documents associated with death including insurance, social security, military, death certificates, etc
- Provide administrative support for funeral directors and managers regarding memorial packages including: creating/designing and printing memorial books, acknowledgement cards, memorial folders, stationery, bulletins, tribute videos etc
- Remain current with all technology the company provides to enhance job efficiency
- May be primary person responsible for scheduling support staff for services
- serve as liaison between support staff and funeral directors
- Assistance with daytime funeral and memorial services may be required
- Assistance with setting up equipment for services and visitations, tables, table cloths, coffee/water/refreshments, family display items, etc
- Good written and verbal communication skills
- Collaborate easily with co-workers
- work well independently and on projects
- Works with other departments as needed
- Shares viewpoints and information openly
- listens attentively to others' ideas and suggestions
- Communicates in a timely and effective manner with manager
- Proactively contributes to group objectives
- volunteers to help others as needed
- Ability to interface well with personnel at all levels
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