Receptionist - Part Time - GL1 Leisure Centre
$21,206–$21,206 year
On-siteGloucester, England, United Kingdom
Job Summary
Welcome visitors with a smile and handle enquiries, bookings, and memberships face-to-face, online, and by phone. Accurately operate booking, till, and membership systems while providing up-to-date information on centre facilities, classes, and promotions. Maintain a tidy, inviting reception area and support the delivery of events and activities within the centre. Work as part of a collaborative, multi-skilled team while following Freedom Leisure's policies on safeguarding, health & safety, and customer care. Participate in relevant training and ongoing professional development.
Required Qualifications
- Passionate about delivering outstanding customer service
- Comfortable using till systems and handling cash/card payments
- Able to multitask and remain calm in a busy environment
- A proactive, flexible and reliable team player
- Must be available for 32 hours per week, Monday - Sunday (Rota basis)
Desired Qualifications
- Previous experience in a customer-facing role in leisure, fitness or community service settings
- Hospitality or Retail experience delivering customer excellence
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