Receptionist - North Lakeland ( MUST HAVE DENTAL EXPERIENCE )
On-siteLakeland, Florida, United States
Lakeland, Florida, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Check in patients, complete registration, and schedule appointments within operational standards. Confirm appointments two days prior and verify insurance coverage and benefit limits in EagleSoft, ensuring pre-authorizations are received. Review charts at checkout to verify documentation matches signed routing slips and file patient charts daily. Maintain a clean front desk area and participate in morning huddles, chart reviews, and routine meetings. This role supports the dental office under the Office Manager, requiring excellent phone etiquette and basic clerical skills. Dental experience is required.
Required Qualifications
- Working knowledge of Internet Explorer and Microsoft Word
- Basic clerical and administrative skills
- Excellent customer service skills with professional and courteous phone etiquette
- Strong organizational skills with the ability to multi-task
Desired Qualifications
- Basic knowledge of insurance and dental terminology
- Experience with dental software such as EagleSoft
- Previous insurance and/or dental office experience
- Previous experience with orthodontic or other specialty practices
- Knowledge of Microsoft Excel
- Must have dental experience
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