Receptionist (Nights 3-11)

Answer telephone calls, route emergency and routine inquiries, and relay messages for physicians and facility personnel. Page visitors, direct clients via phone and in person, and screen incoming issues to determine appropriate responses. Manage lobby operations by ensuring families sign in, maintaining confidentiality, and keeping the area tidy with adequate beverage supplies. Handle clerical duties including photocopying, filing, and preparing correspondence while supporting internal and external customer service standards. Comply with facility safety, infection control, and security programs.