Receptionist
On-siteCharlotte, North Carolina, United States
Job Summary
Welcome visitors and clients with a friendly, professional attitude while managing incoming calls and directing them to the right team members. Handle booking inquiries, appointments, and scheduling requests, and maintain a tidy, organized reception area reflecting brand standards. Respond to questions and concerns with helpful, accurate information, and assist with administrative tasks including mail handling, data entry, and document preparation. Coordinate with internal teams to support daily operations and ensure all guest interactions reflect a high level of service and care.
Required Qualifications
- A positive, approachable personality
- Strong communication skills
- Ability to stay organized and calm while juggling multiple tasks
- Professional appearance and demeanor
- Comfortable with basic computer systems
- A quick learner of new software
- Flexibility to adapt to changing priorities and team needs
Desired Qualifications
- Previous experience in reception, admin, or customer service
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