Receptionist - New Tampa ( MUST HAVE DENTAL INSURANCE EXPERIENCE)
On-siteTampa, Florida, United States
Tampa, Florida, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Check in patients, complete registration, and schedule appointments while exercising excellent customer service over the phone and in person. Confirm appointments two business days prior and verify insurance coverage and benefit limits in EagleSoft to ensure pre-authorizations are received. Complete check-out processes by reviewing charts to match signed routing slips and file patient charts daily. Participate in morning huddles, chart reviews, and monthly checklist activities while maintaining a clean front desk. Requires dental insurance experience and proficiency with Microsoft Word, Excel, and Internet Explorer.
Required Qualifications
- Working knowledge of Internet Explorer and Microsoft Word
- Basic clerical and administrative skills
- Excellent customer service skills with professional and courteous phone etiquette
- Strong organizational skills with the ability to multi-task
Desired Qualifications
- Basic knowledge of insurance and dental terminology
- Experience with dental software such as EagleSoft
- Previous insurance and/or dental office experience
- Previous experience with orthodontic or other specialty practices
- Knowledge of Microsoft Excel
- MUST HAVE DENTAL INSURANCE EXPERIENCE
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