Receptionist - MI
On-site · New Baltimore, Michigan, United States
Job Summary
Receptionist at JARS Cannabis responsible for welcoming customers, verifying legal age and CRA-required registrations, and checking in patients in the POS system while maintaining compliance. Duties include managing customer check-ins, processing purchases, promoting the JARS brand and loyalty programs, assisting with curbside and online orders, answering questions about products, store hours, and promotions, and supporting store management with administrative tasks. Requires strong multitasking, excellent customer service and communication skills, a friendly demeanor, and the ability to work in a fast-paced cannabis retail environment. Training will be provided through JARS University (virtual and in-person) to ensure CRA and Michigan requirements are met.
Required Qualifications
- High school diploma or GED
- Minimum 1 year of customer service experience in a retail, sales, and/or hospitality environment
- 1 year of previous administrative and/or Front Desk Receptionist experience
- Must have strong attention to detail, organization, multi-tasking, and follow-up skills
- Excellent customer service and communication skills
- Must be able to work cooperatively as a team member
- Exceptional hospitality skills required - role involves constant contact with patients and staff
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