Receptionist
$37,440–$41,600 year
On-site · Stoneham, Massachusetts, United States
Job Summary
Receptionist at Life Care Center of Stoneham (Stoneham, MA) serves as the first point of contact for guests and visitors in person and via phone, providing clerical support and ensuring friendly, professional interactions. Responsibilities include operating the facility phone/paging system, delivering excellent customer service, assisting in patient evacuation, coordinating with interdisciplinary teams, maintaining attendance and confidentiality, and upholding company policies and compliance training. Requires high school diploma or equivalent, 6+ months clerical experience or secretarial training, proficiency in Word/Excel/email, and strong communication skills; position is part-time with an afternoon shift (4 pm–8 pm) Tuesday through Sunday.
Required Qualifications
- High school graduate or equivalent
- Minimum of six (6) months experience in a clerical role
- Secretarial science program from accredited college or university OR equivalent experience
- Proficient in Microsoft Word, Excel, and email
- Ability to make independent decisions when warranted
- Knowledge of laws/regulations governing post-acute care facilities
- Ability to interpret and implement department programs, goals, and procedures
- Demonstrated integrity and professionalism; adherence to Code of Conduct and compliance training
- Excellent customer service and interpersonal skills
- Strong communication skills (read, write, speak, understand English)
- Ability to operate paging/phone system
- Ability to sit/stand and perform routine movements as part of the role
- Demonstrates teamwork and collaboration
- Maintain confidentiality of proprietary information
- Maintain professional relationships with associates and vendors
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