Receptionist
$12,074–$12,074 year
On-siteSt Albans, England, United Kingdom
Job Summary
Deliver a professional front-of-house service by welcoming tenants, visitors, and contractors while maintaining an organized and presentable reception environment. Manage daily operations by handling visitors, deliveries, and couriers, preparing refreshments, and directing building queries to the appropriate parties. Perform visual checks of agreed areas to report maintenance or operational issues through established processes. Communicate clearly with stakeholders, produce updates or handovers, and escalate issues to Building Management, LAH, or service partners as needed. Work independently on-site from 08:00am to 5:00pm on Mondays and Tuesdays, adhering to health and safety standards and building procedures. Represent LAH and the building in a warm, confident, and positive manner, ensuring high standards of presentation and reliability.
Required Qualifications
- excellent presentation and communication skills
- a warm, confident and professional manner
- organisational skills and strong attention to detail
- reliability, punctuality and the ability to work independently
- the ability to use email, basic reporting tools and Microsoft applications effectively
- a proactive approach to problem-solving
- the ability to work independently on site
- consistent on-site presence during operational hours
- being punctual, dependable and ready to start work on time
- following building procedures and supporting health and safety standards
- representing LAH and the building in a professional and positive manner
- managing reception confidently on a day-to-day basis
- prioritising tasks during busy and quieter periods
- using judgement to identify and escalate issues to Building Management, LAH or service partners where needed
- taking ownership of their workspace
- being organised, calm and proactive
- working independently while knowing when to ask for support
- delivering consistently high standards
- the ability to use email, basic reporting tools and Microsoft applications effectively
- a proactive approach to problem-solving
- the ability to work independently on site
- consistent on-site presence during operational hours
- being punctual, dependable and ready to start work on time
- following building procedures and supporting health and safety standards
- representing LAH and the building in a professional and positive manner
- managing reception confidently on a day-to-day basis
- prioritising tasks during busy and quieter periods
- using judgement to identify and escalate issues to Building Management, LAH or service partners where needed
- taking ownership of their workspace
- being organised, calm and proactive
- working independently while knowing when to ask for support
- delivering consistently high standards
Desired Qualifications
- familiarity with a commercial building environment
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