Receptionist
On-siteCoral Gables, Florida, United States
Coral Gables, Florida, United StatesOn-siteFull TimeInsurance ServicesLarge
Full TimeLargeInsurance Services
Job Summary
Answer and direct calls on a fast-paced multi-line phone system, manage client databases, and update client information accordingly. Assist with preparation of reports and documents while providing excellent customer service to customers, agents, carriers, supervisors, and co-workers. Communicate effectively and professionally in person, over the phone, and in writing, and identify, troubleshoot, and resolve operational issues quickly to support the day-to-day operations of the business.
Required Qualifications
- Self-motivated
- Critical thinking
- Flexibility to adapt to changing business operations
- Excellent customer service skills
- Excellent interpersonal skills
- Demonstrated excellent oral and written communication skills
- Ability to represent the company in a professional and positive manner
- Ability to multi-task and operate in a fast-paced environment
- Ability to work independently and as part of a team
- Strong organizational skills
- Proficiency with Microsoft Office, Excel
- High attention to detail, accuracy & confidentiality
Desired Qualifications
- Bi-lingual a plus
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