Receptionist / Intake Specialist (Weekends)
$37,440–$49,920 year
RemoteNew York City, New York, United States
Job Summary
Answer calls and manage a high volume of incoming leads via phone, email, and text on Saturdays and Sundays from 9 a.m. to 5 p.m. Collect and store potential client information, gather facts for attorney evaluation, and send e-retainers using AssureSign. Assist with scheduling appointments and provide general administrative support while maintaining professional communication. Mandatory training in our NYC office is required. Phillips & Associates, recognized as a top employment and labor law firm in New York specializing in sexual harassment and discrimination cases, values a diverse workforce and inclusive culture.
Required Qualifications
- Remote position with mandatory training in our NYC office
- Saturday & Sunday 9a-5p
- Bachelor's degree highly preferred
- Proficient in Dropbox and Microsoft Office, including Word, Excel, PowerPoint, One Drive, and OneNote
- Exceptional interpersonal and communication skills
- Detail oriented
- Customer service experience
Desired Qualifications
- Previous experience in a law firm highly preferred
- Previous experience in employment law highly preferred
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