Receptionist / Host (m/f/d)
On-site · Prague, Prague, Czechia
Job Summary
Receptionist/Host role in Prague responsible for welcoming guests, handling check-in/check-out, addressing guest requests and complaints with empathy, providing knowledgeable local recommendations on restaurants, transport and sightseeing, managing the Property Management System, updating room status, maintaining guest profiles, and coordinating with operations, housekeeping, and maintenance to deliver a seamless property experience and drive positive guest reviews. Requires a High School Diploma in Tourism, Hospitality Management, or related field (or equivalent professional experience); fluency in English and Czech (additional languages such as Ukrainian/Russian a plus); 1-2 years of hospitality operations experience in a front-office context; strong organizational and multitasking abilities; proficient conflict-resolution skills; comfort with project management software and a quick learning curve. In-person role at Limehome’s Prague properties with competitive salary and comprehensive benefits.
Required Qualifications
- High School Diploma in Tourism, Hospitality Management, or related field - or equivalent professional experience
- Fluent in English and Czech (written and spoken); Ukrainian and Russian plus其他European languages are a plus
- 1-2 years of experience in hospitality operations, ideally front-office roles
- Excellent organizational and multitasking skills; ability to adapt to shifting priorities
- Conflict resolution skills; comfortable with partners and guests
- Comfortable with project management software/tools and quick to learn new ones
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