Receptionist
On-siteSt. Louis, Missouri, United States
Job Summary
Manage the St. Louis Aquarium sales point inventory and coordinate Will Call tickets with Marketing. Answer all phone calls for the Aquarium and Wheel, transfer calls, and respond to guest emails using web-based software. Maintain office supply and access card inventories, process invoice approvals, and distribute incoming mail while managing vendor relationships. Serve as the main point for in-house radio communications, including emergency responses, and create daily operations reports on attendance and events. Assist the Executive Director, prepare materials for the reception desk, and support other departments as required.
Required Qualifications
- Excellent verbal and communication skills
- Ability to read, listen and communicate effectively in English, both verbally and in writing
- Ability to access and accurately input information using a moderately complex computer system
- Hearing and visual ability to observe and detect signs of emergency situations
- Ability to lift and carry up to 30 pounds
Desired Qualifications
- Previous experience in a customer, retail or guest services position
- Technically minded, with ability to learn web-based customer service software
- Creative problem solver who thrives when presented with a challenge
- Energetic and eager to tackle new projects and ideas
- Strong listening, presentation and decision-making skills
- Ability to anticipate guests' needs
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