Receptionist - Headquarters Step One Automotive Group
On-siteFort Walton Beach, Florida, United States
Job Summary
Serve as the first point of contact for guests and visitors, managing incoming calls and directing inquiries to appropriate departments. Support day-to-day office operations by coordinating mail, packages, and deliveries, while assisting with scheduling and administrative support across departments. Monitor and route customer feedback, track open issues, and assist in managing customer escalations to ensure timely resolution. Coordinate travel logistics, track supply orders, and maintain company records related to shared services and vendor needs. Maintain a professional appearance and work within a fast-paced environment, with bi-lingual skills preferred.
Required Qualifications
- Excellent communication and customer service skills.
- Strong computer & phone skills.
- Professional appearance and work ethic.
- Self-motivated, goal oriented, and ability to work within a fast-paced environment.
- Ability to act with integrity, professionalism, and confidentiality.
- Proficient with Microsoft Office Suite or related software.
- Must have the ability to sit for long hours while working from a desktop computer, phone system, and various dealership specific software.
- Must have ample dexterity to bend, reach, stretch, sit, stand, type, and lift up to 20 pounds.
- High school diploma or equivalent
- Must be able to pass a background check, drug screen, and Motor Vehicle Report.
Desired Qualifications
- Bi-lingual is always a plus.
- Two to four years related experience and/or training preferred.
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