Receptionist
On-siteErlanger, Kentucky, United States
Job Summary
Operate an electronic switchboard to route incoming and outgoing calls, answer within 2-3 rings, and provide directory information to internal and external inquirers. Maintain current listings of facility telephone numbers, cell phones, and staff on-call details in the computer database. Make general and emergency announcements over the PA system and handle the paging and beeper systems. Demonstrate proper customer service with patients, staff, vendors, and visitors while adhering to safety rules, reporting hazards, and maintaining HIPAA confidentiality. Complete required trainings and perform other duties as assigned.
Required Qualifications
- High school diploma or GED
- CPR
- CPI
- Previous experience in a customer service or clerical role
Desired Qualifications
- Some college courses
- One to three years as a PBX operator
- Previous experience in a behavioral health setting
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.