Receptionist - Greencross Vets Caloundra
On-siteCaloundra, Queensland, Australia
Job Summary
Greet clients and patients on arrival, answer phone calls, and manage enquiries while booking appointments using the practice management system. Process payments, manage receipting, and handle client emails and correspondence. Prepare patient admission paperwork, triage patients, and provide general advice on vaccinations, nutrition, and parasite prevention. Support the veterinary and nursing teams with day-to-day clinic operations, including preparing estimates for elective procedures. Work a minimum of 15 hours per week in a part-time capacity with no after-hours requirements. Join a collaborative team at a modern small animal clinic on the Sunshine Coast.
Required Qualifications
- previous experience in a reception, administration, or customer service role
- minimum of 15 hours per week
- flexibility for additional shifts when required
- confidence using computer systems and learning new software
- excellent organisational and time management skills
- ability to manage competing priorities and remain calm under pressure
- reliability, accountability, and enjoyment of being part of a team
- clear, professional, and empathetic communication
- ability to take initiative and enjoy helping others
- previous experience working in a veterinary clinic or animal-related environment is highly regarded but not essential
Desired Qualifications
- previous experience working in a veterinary clinic or animal-related environment
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