Receptionist - Full Time
On-siteDavenport, Iowa, United States
Job Summary
Greet and welcome patients and visitors to the clinic while demonstrating strong interpersonal skills and a professional demeanor. Manage front desk responsibilities including maintaining patient flow, scheduling appointments, and appropriately handling phone calls. Validate insurance eligibility, entering demographics, insurance, and pertinent information into the Electronic Health Record and other systems. Determine and collect time of service payments and past due balances at the time of appointment. Copy and scan patient access materials into the correct location in the electronic medical record. Perform patient check-ins and complete all steps necessary to ensure the admitting process is efficient and compliant with clinic and regulatory policies.
Required Qualifications
- High school diploma or equivalent
- Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire
- Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire
- Ability to read, write and understand the English language
- Ability to communicate effectively with patient, visitors, and colleagues
- Ability to maintain a high degree of confidentiality when dealing with patient information
- Personal presence characterized by a sense of honesty, integrity, and caring
- Ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.