Receptionist - Full Time
$35,360–$35,360 year
On-siteDubuque, Iowa, United States
Job Summary
Greet patients and provide directions, check them in for appointments, and manage account updates to ensure correct billing. Set up or modify insurance records, collect copays, and perform end-of-day balancing. Schedule appointments for patients or work queues while directing individuals to appropriate providers and specialties. Provide verbal or written instructions to patients, peers, and clinical team members, and complete all other assigned projects. Requires high school diploma, three to one year of experience, and proficiency with multi-line telephone systems and cash handling. Rotating shifts Monday through Friday from 6:45am to 5:00pm, 40 hours per week.
Required Qualifications
- High school diploma or GED
- From three months to one year of similar or related experience
- Courtesy, tact, and diplomacy
- Ability to multi-task and work in a fast paced environment
- General computer knowledge
- Proficient keyboarding skills
- Multi-line telephone system
- Cash handling experience
- Ability to work independently with limited direction
- Problem solving
- Resourcefulness
- Rotating shifts Monday - Friday between the hours of 6:45am -5:00pm
- 5 days/40 hours per week
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