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P&CPosted 3 weeks ago
EXPIRED

RECEPTIONIST (FT or PT Job Sharing Option)

On-siteWyomissing, Pennsylvania, United States

Full TimeEntry Level

Job Summary

Answer multiple high-volume phone lines, take customer payments, and assist visitors at the front desk. Communicate complaints to management and resolve issues regarding medical bills for walk-ins. Handle front desk coverage schedules for breaks and PTO, and assist with stuffing envelopes. Complete special projects as assigned. This role requires a minimum of three years on a high volume switchboard and involves occasional pre-approved overtime. Access to private health information is granted based on job responsibilities.

Required Qualifications

  • High School Diploma or General Education Degree (GED)
  • six to twelve months related experience and/or training
  • equivalent combination of education and experience
  • A minimum of three years experience on a high volume switchboard
  • regular attendance that is acceptable to company standards
  • Excellent verbal and interpersonal communication skills
  • Courteous telephone communication skills
  • Ability to maintain an excellent professional appearance at all times
  • Ability to maintain composure in a very busy environment
  • Dependable and patient
  • Some knowledge of Microsoft Office products
  • Must be able to lift and/or move up to fifteen (15) pounds

Desired Qualifications

  • FT RECEPTIONIST, BUT WILL ALSO CONSIDER JOB SHARING (A MORNING AND AFTERNOON SHIFT DAILY)
  • driven
  • reliable
  • looking to excel with our growing team
  • friendly, professional customer service
  • Answer multiple phone lines (high volume)
  • Take payments from customers
  • Assist visitors
  • Communicate complaints to management
  • Assist with stuffing envelopes
  • Assists with resolving problems with walk-ins regarding medical bills
  • Handles front desk coverage schedule for breaks and PTO
  • Complete special projects as assigned
  • Business conditions may require occasional overtime
  • All overtime work must be pre-approved by the employee's immediate supervisor
  • Other functions may be assigned as business conditions change
  • The noise level in the work environment is usually moderate
  • keyboard work
  • verbal communications
  • close vision computer use

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