RECEPTIONIST (FT or PT Job Sharing Option)
On-siteWyomissing, Pennsylvania, United States
EXPIREDWyomissing, Pennsylvania, United StatesOn-siteFull TimeEntry Level
Full TimeEntry Level
Job Summary
Answer multiple high-volume phone lines, take customer payments, and assist visitors at the front desk. Communicate complaints to management and resolve issues regarding medical bills for walk-ins. Handle front desk coverage schedules for breaks and PTO, and assist with stuffing envelopes. Complete special projects as assigned. This role requires a minimum of three years on a high volume switchboard and involves occasional pre-approved overtime. Access to private health information is granted based on job responsibilities.
Required Qualifications
- High School Diploma or General Education Degree (GED)
- six to twelve months related experience and/or training
- equivalent combination of education and experience
- A minimum of three years experience on a high volume switchboard
- regular attendance that is acceptable to company standards
- Excellent verbal and interpersonal communication skills
- Courteous telephone communication skills
- Ability to maintain an excellent professional appearance at all times
- Ability to maintain composure in a very busy environment
- Dependable and patient
- Some knowledge of Microsoft Office products
- Must be able to lift and/or move up to fifteen (15) pounds
Desired Qualifications
- FT RECEPTIONIST, BUT WILL ALSO CONSIDER JOB SHARING (A MORNING AND AFTERNOON SHIFT DAILY)
- driven
- reliable
- looking to excel with our growing team
- friendly, professional customer service
- Answer multiple phone lines (high volume)
- Take payments from customers
- Assist visitors
- Communicate complaints to management
- Assist with stuffing envelopes
- Assists with resolving problems with walk-ins regarding medical bills
- Handles front desk coverage schedule for breaks and PTO
- Complete special projects as assigned
- Business conditions may require occasional overtime
- All overtime work must be pre-approved by the employee's immediate supervisor
- Other functions may be assigned as business conditions change
- The noise level in the work environment is usually moderate
- keyboard work
- verbal communications
- close vision computer use
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